North to South Privacy Policy

We respect your privacy and the information you share with us as an email subscriber and North to South website user.

We won’t ever share your email address or personal information with anyone without your permission.

Who we are

North to South is a personal blog run by Diana Southern and Ian Norman. North to South is a joint venture of two Sole Proprietorships (Diana and Ian) currently headquartered in Simi Valley, California 93065 at 1769 Restful Ct., USA.

Our website address is: https://northtosouth.us.

What personal data we collect and why we collect it

We only collect visitor emails and IP addresses voluntarily via our newsletter and similar subscription forms. All subscriptions are optional and subscribers may unsubscribe at any time via links included in all emails sent. Emails are only used to send periodic, at a maximum of once weekly, newsletter emails to subscribers. Our newsletters may include links to northtosouth.us and associated websites.

Cookies

This website uses cookies in order to make the reader’s experience more convenient and relevant, and to enable affiliate marketing — this site’s main source of funding. Read more on our Cookies page.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other (source) website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Website Analytics

We collect anonymous analytics data via WordPress Jetpack and Google Analytics to track the success of our website and blog posts.

Who we share your data with

We do not share any personal data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Unconfirmed email subscriptions are retained for a maximum period of 12 months, to allow visitors to opt-in at a later date, after which they will be deleted.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. For personal data requests, please contact us.

Where we send your data

Visitor comments may be checked through an automated spam detection service such as Akismet.

Digital Downloads and Store Purchases

We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
– Send you important account/order/service information.
– Respond to your queries, refund requests, or complaints.
– Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
– Set up and administer your account, provide technical and/or customer support, and to verify your identity.

Additionally we may also collect the following information:
– Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
– Product pages visited and content viewed while your session is active.
– Your comments and product reviews if you choose to leave them on our website.
– Account email/password to allow you to access your account, if you have one.
– If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.

Newsletter & emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through a service that allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Newsletter Subscription FAQ’S

Who receives email from North to South?

Our email newsletter is permission based. If you received an email from us, our records indicate that you have expressly shared this address with us for the purpose of receiving information in the future, on an ongoing basis (“opt-in”). We respect your time and attention by controlling the frequency of our mailings.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to [email protected] for review.

How can I stop receiving email from North to South?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the “update your preferences” or “unsubscribe from this list”  link at the end of any email.

I signed up. Where’s my email?

Within a few minutes after subscribing, you should receive a confirmation email that confirms you’re on our email list and includes your free download. If you haven’t received this email, we recommend checking your spam folder. If you’re still having trouble, please email us to let us know.

You can help ensure you receive future emails from us by adding our email address to your address book: [email protected]uth.us.

Sharing and Usage

We will never share or sell individual personal information to anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to staff managing this information for purposes of sending you emails based on your request for information, and to contracted service providers for purposes of providing services directly relating to our communications with you.

Use of Web Beacons

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

New Subscribers

Want to sign up to receive emails from North to South? Hooray! You can do that here.

Privacy Policy Change Log

This policy was created in November 2014. Future updates or revisions will be logged here.

July 2016: Simplified privacy statement added: “We respect your privacy and the information you share with us as an email subscriber and North to South website user. We won’t ever share your email address or personal information with anyone without your permission.”

October 2017: As of October 31, our email list no longer requires double opt-in.

November 2018: All email subscription consent forms were edited to collect proof of our GDPR compliance.

November 2018: Edited unsubscribe link titles under “How can I stop receiving email from North to South.” (Former links: “Unsubscribe” and “Edit your preferences”).

November 2018: Section titled “I signed up. Where’s my email?” was updated: (1) Double opt-in references removed: “Our subscription procedure requires double opt-in by the subscriber. After you subscribe on northtosouth.us, an automatic email is generated to confirm your subscription. Be sure to click the link in this email to ensure delivery of future emails. Still no luck? Check your spam folder.” (2) Instructions updated for those who have signed up but aren’t receiving emails.

June 2019: Added introduction section including ‘who we are’ and ‘what personal data we collect’ and link to Cookies page.